VIRTUAL ASSISTANCE + OPERATIONS SUPPORT
Support that makes
room for your work.
Your business needs more than another task list. It needs thoughtful support for the people, projects, and details behind the scenes.
Explore the ways McArthur & Company can help—and we’ll shape the right mix around what your business needs most.
PEOPLE + FOLLOW-THROUGH
Keep conversations moving.
Keep the details handled.
Client Communication & Customer Support
Thoughtful, professional communication that helps clients feel cared for and keeps conversations moving forward.
Support can include:
Responding to routine client questions using your guidance and company voice
Coordinating onboarding messages, information requests, and next steps
Tracking conversations and following up on outstanding details
Keeping client records and communication notes organized
So your clients feel supported—and every conversation doesn’t have to land on your plate.
Calendar, Scheduling & Follow-Through
Scheduling, coordination, reminders, confirmations, and the behind-the-scenes follow-through that keeps your days running smoothly.
Support can include:
Coordinating appointments and meetings across busy calendars
Sending confirmations, reminders, and rescheduling updates
Tracking deadlines and the follow-ups that come after a meeting
Making sure the right people have the details they need
Fewer loose ends. More attention for the work that needs you.
INFORMATION + OPERATIONS
Turn moving pieces
into clear next steps.
Research & Resource Support
From finding the right resource to gathering information for a project or decision, we’ll do the digging and organize what matters.
Support can include:
Researching tools, vendors, venues, and resources against your priorities
Gathering relevant information and comparing options
Organizing findings into a clear summary you can use
Maintaining resource lists and useful reference materials
Less time searching. A clearer starting point for your next decision.
Project & Operations Support
Keeping moving pieces organized, tracking next steps, coordinating details, and helping projects move from “we need to do that” to done.
Support can include:
Keeping project trackers, task lists, and timelines up to date
Coordinating updates and checking in on agreed next steps
Organizing shared files, working documents, and recurring processes
Documenting how routine work gets done so details are easier to repeat
Steady progress, with fewer details living only in your head.
PRESENTATION + COORDINATION
Bring the details together.
Show up prepared.
Creative Administrative Support
Polished presentations, Canva materials, documents, resources, and other creative administrative pieces that help your business show up professionally.
Support can include:
Formatting presentations, proposals, and client-facing documents
Creating Canva materials using your established branding
Organizing content into useful guides, templates, and resources
Updating existing materials so they stay clear and consistent
A thoughtful finish for the materials behind your work.
Event & Meeting Coordination
Planning, scheduling, communication, materials, logistics, and follow-up so meetings and events come together without every detail landing on your plate.
Support can include:
Coordinating invitations, attendance details, and schedules
Preparing agendas, meeting materials, and practical checklists
Communicating with participants and coordinating agreed logistics
Organizing notes, action items, and post-event follow-up
More room to be present, with support behind the details.
HOW IT WORKS
Getting support shouldn’t create more work.
01 — Let’s Talk
We’ll start with a conversation about your business, what’s taking up your time, what’s falling behind, and where support would make the biggest difference.
02 — Build Your Support Plan
We’ll identify the right level of support and determine which responsibilities McArthur & Company can begin taking off your plate.
03 — Get Connected
We’ll learn your systems, communication preferences, priorities, and workflows so support feels integrated rather than added on.
04 — Grow Together
As we learn your business, support becomes increasingly proactive—giving you more room to focus on leading, serving, and growing.
LET’S FIND YOUR STARTING POINT
What would you like
off your plate?
You don’t need to know exactly what to delegate before we talk. Tell us what’s taking up your time, what keeps getting pushed back, and where another set of capable hands would help.
We’ll discuss the priorities, responsibilities, and level of support that make sense for your business.
Thoughtful support starts with understanding your work.